Every
Micro Craft software purchase
is backed by 30 days of free
support, whether it's a new
program or update of an existing
program. After this complimentary
period of free support has
expired (30 days after your
first call to our staff),
you have two options: you
can pay per call or you may
elect to purchase an annual
software support contract.
You
can pay for technical support
on a per call or per email
basis, up to 30 minutes. The
charge is $60.00. Extended
technical support call requiring
more time. $60.00 for the
first 30 minutes; $95 per
hour after the first 30 minutes.
You may find that an annual
software
support contract is the
least expensive and best choice
on an annual basis.