Micro
Craft offers support on
an annual subscription basis.
An annual support contract
provides unlimited telephone
calls, faxes and emails
for support for one year
plus a 10% discount on any
updates for a supported
program which become available
during the contract period.
There are three levels of
support:
- Level
One Support
Support for one standalone
Micro Craft software program
for $400.00 a year.
- Level
Two Support
Support for two or more
standalone Micro Craft
software programs or multiuser
programs, up to 14 programs/licenses
for $650.00 a year.
- Level
Three Support ---
Software Support Contract
for 15 or more programs/licenses
for $850.00 a year.
For example, Multiuser
Verdict, General Ledger,
CheckWrite, Docket and
10 LegalPad licenses =
14 programs/licenses.
Our
technical support team will
assist in the operation
of the supported Micro Craft
software program(s) through
unlimited consultations
with you and your staff
during the contract period.
In addition, you will receive
a 10% discount on updates
for the Micro Craft program(s)
covered under your software
support contract, should
updates become available
during the contract period.